Privacy notice
We respect your privacy. This notice explains how we use the information you share when making a tour inquiry or contacting support, and how you can request updates to your preferences.
What we collect
When you request a tour or contact support, we may collect details such as your name, email address, phone number, preferred date, group size, and message content. If you include accessibility or comfort notes, we process those to support your request.
How we use it
- To review availability and coordinate tour details.
- To communicate with you about your request and next steps.
- To answer questions and provide customer support.
- To improve clarity and service quality based on general patterns in inquiries.
Your choices
You can control how you receive updates. If you opt in to receive email notifications, we’ll use that information to contact you about your request and related service details. You can ask to limit or stop updates at any time.
If you’d like to review or update your details, contact support and include the email address you used for your request.
Keeping information secure
We apply reasonable safeguards to help protect information from unauthorized access. While no system is perfect, we handle requests with care and follow responsible privacy practices.
Important notes
This summary is meant to be clear and practical. If you have questions, our support team can help.
- We only use your information for the purposes described above.
- We may share limited details with tour partners involved in coordinating your request.
- Where required, we’ll comply with applicable privacy laws and requests.